E-Commerce Supervisor (Retail & Food Service) - Orang Tua Group

Join Orang Tua Group, a leading name in Indonesia’s retail and consumer goods industry, as an E-Commerce Supervisor specializing in Retail & Food Service. In this dynamic role, you will oversee the end-to-end operations of our e-commerce platform, ensuring seamless customer experiences and driving sales growth. Based in Jakarta Barat, this is your chance to be part of a company that values innovation and excellence.

As an E-Commerce Supervisor, you will manage a team of e-commerce specialists, coordinate with cross-functional teams, and leverage data analytics to optimize our online sales. You will work with industry-leading tools like Shopify, Google Analytics, and Salesforce to streamline operations and enhance customer satisfaction.

📋 Tanggung Jawab Pekerjaan

• Oversee the daily operations of the e-commerce platform, ensuring high performance and customer satisfaction
• Manage and mentor a team of e-commerce specialists, providing guidance and support
• Coordinate with marketing, sales, and logistics teams to ensure seamless end-to-end operations
• Leverage data analytics to identify trends, optimize sales strategies, and improve customer experience
• Implement and monitor e-commerce strategies to drive sales growth and market share
• Ensure compliance with industry regulations and best practices
• Work with industry-leading tools such as Shopify, Google Analytics, and Salesforce
• Collaborate with cross-functional teams to drive innovation and continuous improvement

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Business Administration, Marketing, or a related field
• Minimum of 5 years of experience in e-commerce, retail, or a related field
• Proven track record of managing and mentoring teams
• Strong understanding of data analytics and its application in e-commerce
• Proficiency in using e-commerce platforms like Shopify and Salesforce
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced, dynamic environment
• Strong problem-solving and decision-making skills

🛠️ Keahlian

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