Field Service Engineer / Onsite Technician - Bali, Indonesia
Join our dynamic team as a Field Service Engineer / Onsite Technician in the heart of Bali! In this pivotal role, you will be the face of our company, delivering expert technical support and repair services for cutting-edge technology solutions directly to our valued clients. As part of Private Advertiser, you'll work in vibrant locations such as Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung, ensuring seamless operations and customer satisfaction.
Every day, you'll be on the move, troubleshooting complex issues, and providing hands-on solutions. This role is not just about fixing problems; it's about building relationships, understanding our clients' unique needs, and ensuring their technology runs smoothly. With Private Advertiser, you'll have the opportunity to grow professionally, work with the latest tools, and be part of a team that values innovation and excellence.
๐ Tanggung Jawab Pekerjaan
- Provide on-site technical support and repair services for a wide range of technology equipment, including but not limited to servers, network devices, and workstations.
- Diagnose and resolve hardware and software issues promptly and efficiently.
- Install, configure, and maintain various IT infrastructure components.
- Collaborate with our in-house team to ensure smooth operations and timely delivery of services.
- Document all service calls, repairs, and maintenance activities for future reference.
- Stay updated with the latest technological advancements and industry best practices.
- Train and support junior technicians in the field.
- Ensure compliance with all safety and security protocols.
๐ Kualifikasi & Syarat
- Minimum 3 years of experience in field service engineering or a related role.
- Proven track record of excellent customer service and technical support.
- Strong knowledge of networking, hardware, and software troubleshooting.
- Certifications in relevant IT technologies, such as Cisco, CompTIA, or Microsoft, are a plus.
- Proficiency in using tools like ServiceNow, Jira, and other IT service management software.
- Ability to work independently and as part of a team.
- Valid driver's license and reliable transportation.
- Fluency in English and Bahasa Indonesia.
๐ ๏ธ Keahlian
Kirim lamaran sekarang sebelum batas waktu.๐ Lamar Sekarang