Administrative Officer - Branch Operations (Pondok Kopi Branch)

Join PT. KB Finansia Multi Finance (Kreditplus), a leading financial services provider in Indonesia, as an Administrative Officer for Branch Operations at our Pondok Kopi Branch in Pulo Gadung, Jakarta. This role is pivotal in ensuring smooth daily operations and supporting our customers with efficiency and professionalism. As an Administrative Officer, you'll be the backbone of our branch, handling a variety of administrative tasks that keep our operations running smoothly.

In this role, you will be responsible for managing branch operations, including customer service, document processing, and internal communications. You'll work closely with our loan officers, finance team, and other stakeholders to ensure that all administrative processes are handled efficiently and accurately. Our Pondok Kopi Branch is a vibrant and dynamic location, and we're looking for someone who can thrive in a fast-paced environment and contribute to the success of our branch.

At Kreditplus, we offer a competitive salary, a comprehensive benefits package, and opportunities for professional growth. If you're a detail-oriented professional with a passion for financial services and a commitment to excellence, we invite you to join our team and help us continue to provide exceptional service to our customers.

📋 Tanggung Jawab Pekerjaan

• Manage branch operations, including customer service, document processing, and internal communications.
• Assist loan officers with loan applications, ensuring all documents are processed accurately and efficiently.
• Coordinate with the finance team to ensure timely and accurate financial reporting.
• Maintain and update branch records, including customer information, loan details, and financial transactions.
• Handle customer inquiries and complaints, providing prompt and professional responses.
• Support the branch manager in organizing and executing branch events, promotions, and other activities.
• Assist in the preparation of branch reports and presentations for internal and external stakeholders.
• Ensure compliance with company policies, regulations, and procedures.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Administration, or related field.
• Minimum 2 years of experience in administrative or office support roles, preferably in a financial services environment.
• Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and meet deadlines.
• Familiarity with financial services and banking operations is a plus.
• Ability to speak and write in Indonesian is a must.

🛠️ Keahlian

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